Effective Date: 4/4/2025

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. We are committed to protecting your personal information in accordance with applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).

1. Information We Collect

When you interact with our website, we may collect the following types of information:

- Personal Information: Name, email address, and phone number — when submitted via contact or scheduling forms.

- Appointment Details: When booking an appointment, you are redirected to Jane App, a secure, third-party, HIPAA-compliant scheduling platform.

Note: We do not collect or store any Protected Health Information (PHI) directly on our website.

2. Use of Information

We use the information you provide to:

- Respond to inquiries or appointment requests

- Facilitate scheduling through Jane App

- Improve our services and communication

3. Third-Party Services

Our website integrates with Jane App, a third-party platform that securely manages appointment scheduling and patient communication.

All health-related information shared through Jane is subject to their privacy and security practices. You can review their privacy policy here:

[https://jane.app/privacy](https://jane.app/privacy)

4. Protection of Information

We use appropriate security measures to protect your information, including:

- SSL (Secure Socket Layer) encryption to protect data transmission

- Secure third-party systems (e.g., Jane) that comply with HIPAA privacy and security standards

- Limited access to any information submitted through our forms

5. HIPAA Notice

While our website is not designed to collect or store Protected Health Information (PHI), we strive to comply with HIPAA regulations by using HIPAA-compliant tools and minimizing data collection. Any PHI you provide through our third-party scheduling service is protected under HIPAA and handled by that provider.

If you have questions about your health records, please contact us directly.

6. Your Rights

You have the right to:

- Request access to your personal information

- Request corrections or restrictions to your data

- Withdraw consent to our use of your information

Please contact us to exercise these rights.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or your information, please contact us: Lakes Chiropractic & Wellness located at 761 US Hwy 45 S Eagle River, WI 54521. phone number: 715-479-8700